Support
Frequently asked questions and contact.
Contact Us
For questions, feedback, or requests, please reach us at the email address below.
📧 support@carekid.orgFrequently Asked Questions
▶Does CARE track my child?
No. CARE detects when your child is walking and blurs the screen. Location data is only used for walking detection, not for continuous tracking. All data is encrypted and only shared with linked parents.
▶Can the child uninstall the app?
On iOS, the child can delete or close the app. In that case, the parent receives an instant notification. Once Apple Family Controls is approved, uninstalling will be blocked.
▶Where is my data stored?
All data is encrypted and stored on European Union servers (Supabase, Frankfurt). GDPR and KVKK compliant.
▶What age range is supported?
All children aged 6-17. The app adapts language and visuals based on age.
▶How is battery usage?
Designed for low battery impact: location checked every 30 seconds, balanced GPS accuracy. Expected 5-10% additional daily battery usage.